Connected Services

It’s easy to enjoy everything from Android Auto to Apple CarPlay to GPS navigation that gets you where you want to go. That’s because Ford is committed to providing available technologies to help keep you connected to friends, family, work, and even your vehicle.

Technology that can keep you connected on the road – and off.

Stay connected to your car like never before.

The FordPass™ app, powered by a 4G LTE modem, the built-in technology of FordPass Connect™112, an optional feature, allows you to connect with your vehicle through FordPass99 on your smartphone. So you can connect virtually wherever you are. Need to check if you locked your doors while shopping? No problem. Start and warm up your Ford from inside the hockey rink? You can do that too. You may wonder how you ever lived without it.

Ford Compatible Mobile Apps

Of course your vehicle still moves you from point A to point B, but now it also helps you stay connected to your life along the way.

Android Auto110 & Apple CarPlay111 with SYNC 390

The voice-activated benefits of SYNC 390 let you connect to, and control, your compatible smartphone via Android Auto110 and Apple CarPlay111 through a sleek user-friendly interface. That’s music to your ears.

Siri Eyes Free91

Bring your favourite personal assistant, Siri, along for the ride. With Siri Eyes Free91 , you can access Siri through the touch of a button and ask anything you want, like “Where’s the closest carwash?” while keeping your hands on the wheel.

Available Mobile Wi-Fi Hotspot125 

Connect up to 10 devices at the same time from up to 50 feet away from your vehicle.125 That’s the kind of power you can get so you’ll never miss an update from, or the chance to update, friends and family with your Mobile Wi-Fi Hotspot, available on select vehicles.

Take Amazon Alexa Built-In for a Ride

Experience a seamless transition from your home to your vehicle with Amazon Alexa Built-In156. Available in a range of Ford vehicles, you’ll have complimentary access to Amazon Alexa features for three years. From your favourite playlists and podcasts to directions, shopping, and more, everything you love about Amazon Alexa is just a voice command away in your vehicle.

SiriusXM is music to your ears.13 

Enjoy a 3-month prepaid subscription to SiriusXM All Access when you take delivery of your new Ford and see everything SiriusXM has to offer.13 Experience over 140+ channels, including 100% commercial-free music, live play-by-play sports, world-class news, and the famous names in comedy and entertainment. And with SiriusXM Streaming included, you can take your sound anywhere you go on your computer, smartphone or tablet. 

U.S Model Shown

110 Android Auto Available feature. Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Android Auto is available on select models with SYNC 3 or SYNC®4; owners of 2016 models with SYNC 3 are required to perform a software upgrade. Requires phone with compatible version of Android Auto and active data service. SYNC does not control Android Auto while in use. Google is solely responsible for their functionality. Message and data rates may apply. Android, Android Auto, Google and Google Play are trademarks of Google LLC.

111 Available feature. Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Apple CarPlay is available on select models with SYNC 3 or SYNC®4; owners of 2016 models with SYNC 3 are required to perform a software upgrade and purchase a hardware upgrade. Requires phone with compatible version of Apple iOS and active data service. SYNC does not control CarPlay while in use. Apple is solely responsible for their functionality. Message and data rates may apply. iPad®, iPod®, iTunes®, iPhone®, Siri® and Apple CarPlay™ are trademarks of Apple Inc., registered in the U.S. and other countries and regions.

112 FordPass Connect, (optional on select vehicles), the FordPass App., and complimentary FordPass Connect Service are required for remote features (see FordPass Terms for details). Connected service and features depend on compatible cellular network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. FordPass Connect Service excludes Bell Wi-Fi hotspot. Certain restrictions, 3rd-party terms or message/data rates may apply. At purchase, the FordPass Connect modem in some models is connected and sending vehicle data (e.g., diagnostics) to Ford. Vehicle data is stored by Ford Motor Company in the United States and may be accessible by US governmental authorities. To disable, or for more information, see in-vehicle connectivity settings. Learn more at www.fordconnected.com.

99 FordPass is available for select smartphones. Message and data rates may apply. Service may be limited by mobile phone network coverage area. FordPass Terms & Conditions and Privacy Policy apply.

90 Optional feature; availability varies by model. Features/functionality vary by vehicle/model. Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in motion. Not all features are compatible with all phones. Message and data rates may apply. Optional Navigation system map updates cannot be received via wi-fi and require a separate update.

91 You must have a Bluetooth®-enabled phone paired to your SYNC system. The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc. HD Radio is a proprietary trademark of iBiquity Digital Corp. iPad®, iPod®, iTunes®, iPhone®, and Siri® are registered trademarks of Apple Inc. The term Wi-Fi® is a registered trademark of the Wi-Fi Alliance®. Sony is a registered trademark of the Sony Corporation.

125 Additional data plan required. See dealer for details. Hotspot can connect up to 10 Wi-Fi-capable devices, using data from the additional data plan. Once a device connects, it can automatically reconnect and use data from this additional data plan unless hotspot is removed from returning device settings or hotspot password is changed. Performance varies based on number of devices connected and other factors.

156 Eligible 2022 model-year vehicles receiving Alexa Built-in (excludes streaming media service) via a Ford Power-Up software update over the air, receive three years of complimentary access to Alexa Built-in, which begins upon completion of the software update. A 30-day complimentary trial of Ford Streaming begins upon completion of the Software Update. Eligible 2022/2023 model-year vehicles receive three years of complimentary access to Alexa Built-in (excludes streaming media service), which begins on the New Vehicle Warranty start date. A 30-day complimentary trial of Ford Streaming begins on the New Vehicle Warranty start date. Access to Alexa Built-in requires an Amazon account, SYNC® 4 Technology with enhanced voice recognition (available on select vehicles), FordPass® Connect and complimentary Connected Service activated through the FordPass App (see FordPass Terms for details). Connected service and features depend on compatible network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply. Amazon, Alexa and all related marks are trademarks of Amazon.com, Inc. or its affiliates. 

13 SiriusXM Satellite Radio subscriptions can be purchased after prepaid period expires. 2020 or earlier model year vehicles have a 6-month prepaid period. 2021 or later model year vehicles have a 3-month prepaid period. Subscriptions are governed by SiriusXM Customer Agreement; see https://www.siriusxm.ca/